Handling the No

A no is information. Use it.

Nobody likes being turned down, so most people avoid hearing it clearly. This half-day is about taking the no well, learning what it is really telling you, and keeping the relationship open for next time.

Who it is for

Anyone who asks for things for a living and has started asking less because of the answers.

You leave with

A way of hearing no without flinching. Three questions to ask when you get one. A plan for staying in touch.

What we cover

The kinds of no. Separating the decision from the relationship. Asking what would change it. Staying gracious. When to stop.

How it runs

Half day, online or in person. Up to twelve, mixed sectors by design. Workbook, follow-up at thirty days.